Using the HymnBook files
Sorry, no. All files obtained through a HymnBook subscription are limited to your own use and must not be shared outside of you or your organisation.
Sorry, no. Once your subscription ends, you must delete all copies of the files you have downloaded from hymnbook.app. Please see the Terms of Service for full licensing information.
Account
To reset your password if you’re NOT logged in: Click Log In, Lost Password, enter your email address connected to your account. You will receive an email with a link to reset the password (make sure to check Spam or Promotional folders). To reset your password if you are logged in: in Account, select the Edit Profile tab and click Change Password.
Yes, you can! In Account, click on Edit Profile to change your name, username, email, address and church/organisation. You can also change your password here.
Licensing
Every song on hymnbook.app has been licensed for distribution within our premium subscription, including audio tracks and sheet music. However, you will still need to obtain the correct licensing from an organisation such as CCLI to use these resources within your church context.
To use any of the songs you find through HymnBook, your church is still required to have the appropriate licence(s) from Christian Copyright Licensing International (CCLI). If you are unsure about which licence is right for your church context, please get in touch with them directly. Depending on your situation you may require a CCLI Copyright Licence (for the reproduction of words, printed or projected), a CCLI Music Reproduction Licence (for making copies of sheet music) or a CCLI Streaming Licence (if you intend to broadcast or live stream commercial recordings or multi-tracks, such as those obtained through HymnBook.app).
Orders and Billing
You can update your billing details by choosing Account. Select Payment information, and enter your new card details.
You can cancel your subscription at any time. In Account, choose the Subscriptions tab and click Cancel.
You can update your subscription at any time. In Account select Subscriptions, Change Plan. If you are upgrading your subscription, you can pay the difference for the remainder of your billing period, then you will be charged according to the new pricing at the next billing cycle.
All purchases are final. However, we want you to love our product, so please get in touch if you are unsatisfied with any part of our service.
Group subscriptions
In Account, select Sub Accounts. You can then add a sub account by sending them an email. You can also send them a unique link that invites them to join your church. Lastly, you can also upload a CSV file to bulk import your team.
Whilst all group members can access the church song list, only account admins can edit which songs are in this list.
Get in touch
Can’t find the answers you’re looking for? Use this contact form to get in touch with our friendly support team.